Mortgage Services

OPS understands the demands of the marketplace; our end-to-end solutions have proven to increase efficiency and be very cost effective.

Real Estate Signing Services

  • OPS will help set up a full Real Estate closing-process center.
  • Set & Verify closing appointments with borrowers and buyers
  • Inbound / Outbound phone calls
  • Complete contact management set-up: email, IM, ticketing, etc.
  • Field management of Notary Signing Agents & Attorneys to close Real Estate transactions
  • Creation of a custom Notary Signing Agent Database
  • Cloud based custom software set-up
  • Custom workflow and process mapping

Closing Document Management

  • Receive documents from lenders and title companies
  • Quality Control check prior to closing
  • Custom closing instruction coversheets
  • Secure document delivery systems
  • Post-Close Services

Customer Contact Center

  • Complete contact management designed for the Real Estate industry
  • Inbound/Outbound Calls, Emails, IM & Social Media